Search found 5 matches

by andrewneal
Tue Nov 29, 2016 8:02 am
Forum: PowerPod
Topic: PowerPod freezing
Replies: 8
Views: 5092

Re: PowerPod freezing

Thank you, I'm very impressed with the level of support you give your customers.
by andrewneal
Tue Nov 29, 2016 5:14 am
Forum: PowerPod
Topic: PowerPod freezing
Replies: 8
Views: 5092

Re: PowerPod freezing

Thanks again for your attentiveness. I use my phone as the head unit, as I've done for a long time. It's a Sony Z5 Compact and very stable. It has ANT+ built in. The speed/cadence unit is a new Bontrager dual ANt+/BTLE machine, and I connect the phone to the ANT+ signal not the BTLE. For the first r...
by andrewneal
Mon Nov 28, 2016 5:31 pm
Forum: PowerPod
Topic: PowerPod freezing
Replies: 8
Views: 5092

Re: PowerPod freezing

Yes it happened before on my previous long ride. That time it was after 11 miles of 55, but I didn't know how to reset it at the time. I've attached the ride file for that ride until the drop out. The speed/cadence sensor is new from the same time as the PowerPod, so just over two weeks old with a n...
by andrewneal
Mon Nov 28, 2016 4:52 pm
Forum: PowerPod
Topic: PowerPod freezing
Replies: 8
Views: 5092

Re: PowerPod freezing

Thanks for your quick reply. I'm aware of the unit sleep time of 20 minutes, and I've noted the wake up routine you mention. However, we didn't have any long stops on the ride, and when the unit dropped out I was actually moving. If you look at 50km-53.5km in the .CSV file you'll see from the speed ...
by andrewneal
Mon Nov 28, 2016 10:05 am
Forum: PowerPod
Topic: PowerPod freezing
Replies: 8
Views: 5092

PowerPod freezing

I've had my PowerPod for 2-3 weeks, so far with mixed results. My main problem is that on long rides the unit has completely stopped functioning several times. Sometimes it can be woken by pressing the button once, but other times only way to get it working again is with a hard reset (12 seconds hol...