Search found 7739 matches

by Velocomp
Thu Jul 03, 2008 8:08 pm
Forum: General Discussion
Topic: A ride with my iBike and PowerTap
Replies: 2
Views: 2979

A ride with my iBike and PowerTap

I have my trusty iBike Gen II on my bike as well as a variety of direct force power meters. Today, the DFPM was my PowerTap. Earlier this year I used one of the new features of iBike 2 to determine my drag coefficients with and out-and-back ride where the PT is used as the direct-force power referen...
by Velocomp
Mon Jun 23, 2008 8:57 pm
Forum: General Discussion
Topic: Riding in the rain
Replies: 2
Views: 2799

Re: Riding in the rain

If you think you might be riding in the rain a simple precaution to take is to put tape around the iBike where it joins to the mount. This should keep water from leaking into the mount/iBike junction.
by Velocomp
Sun Jun 22, 2008 12:43 am
Forum: Frequently Asked Questions
Topic: Mac and iAero Won't Speak to Each Other
Replies: 6
Views: 4998

Re: Mac and iAero Won't Speak to Each Other

I am a life-long Mac user and I've been using my Mac with the iBike software since release 1.0.0 and with every release since then. No problems at any times. I don't, however, use my Mac with a VPN. Having answered hundreds of Windows tech support calls, I can tell you that they outnumber the Mac ca...
by Velocomp
Sat Jun 07, 2008 8:30 pm
Forum: Gen III troubleshooting
Topic: Another com port <-1> issue
Replies: 3
Views: 4253

Re: Another com port <-1> issue

Try forcing the com port to a different number. This has worked for other users.
by Velocomp
Tue Jun 03, 2008 10:47 pm
Forum: General Discussion
Topic: Preferred battery brand?
Replies: 16
Views: 9536

Re: Preferred battery brand?

the iMount still exists but is for wired mounts only...only now you can make it in a stem mount version too.
by Velocomp
Mon Jun 02, 2008 10:48 am
Forum: Wireless Troubleshooting
Topic: How to add new wireless IDs to old profiles
Replies: 4
Views: 5501

Re: How to add new wireless IDs to old profiles

Suppose you have a good profile stored in iBike 2 but you change the battery in your one of your sensors (for example, you change the battery in your speed sensor). Or, you decide to put a Garmin sensor on your bike instead of your iBike sensors. NOTE: IF YOU ARE USING GARMIN SENSORS WITH YOUR IBIKE...
by Velocomp
Mon Jun 02, 2008 9:11 am
Forum: Gen III troubleshooting
Topic: Blue Screen of Death - Windows 2000 SP4
Replies: 2
Views: 3194

Re: Blue Screen of Death - Windows 2000 SP4

Please call us and we'll help you with your driver issue. 406 682 4988
by Velocomp
Fri May 30, 2008 10:46 am
Forum: General Discussion
Topic: Hill Gradient Suddenly went "WONKY"
Replies: 5
Views: 4142

Re: Hill Gradient Suddenly went "WONKY"

250 is definitely below the threshold! Your screen probably was fading too.
by Velocomp
Fri May 30, 2008 8:53 am
Forum: General Discussion
Topic: Hill Gradient Suddenly went "WONKY"
Replies: 5
Views: 4142

Re: Hill Gradient Suddenly went "WONKY"

Most likely it was low battery voltage. We say in the owner's manual that tilt readings can go crazy with low battery voltage. Battery voltage should be above 275 before riding, and in cold weather batteries go only a few hours so I'd recommend a stronger battery if possible. Note that batteries wil...
by Velocomp
Wed May 28, 2008 10:01 pm
Forum: Gen III iPro and iAero
Topic: The Why's and How's of Wind Offset
Replies: 73
Views: 213797

Re: The Why's and How's of Wind Offset

The number will never settle to zero precisely. Think of a candle flame; even when the air appears to be exactly still the flame still moves around a bit. So, you'll see the number drift around a few tenths. That is fine. I try to click the center button as briefly as possible. Pressing on the butto...
by Velocomp
Fri May 23, 2008 8:47 am
Forum: Frequently Asked Questions
Topic: Choosing Stem Mount
Replies: 1
Views: 2391

Re: Choosing Stem Mount

Low angle is probably best, mostly because it is easier to read. In either case the iBike 2 software and calibration procedure will make the necessary corrections to the wind scaling factor.
by Velocomp
Thu May 22, 2008 10:29 am
Forum: General Discussion
Topic: getting annoyed!
Replies: 8
Views: 5821

Re: getting annoyed!

Marc:

Good suggestion. We'll look at adding an "accessories" section to the webstore.
by Velocomp
Wed May 21, 2008 11:49 pm
Forum: General Discussion
Topic: getting annoyed!
Replies: 8
Views: 5821

Re: getting annoyed!

FOLLOW-UP: John, I just checked my emails and found that you emailed me on May 19 at 7:35PM requesting a replacement horseshoe and inquiring about the iBike G firmware. I responded to you on May 20 at 7:52AM, asking for your shipping address and informing you that the Garmin sensor would work with t...
by Velocomp
Wed May 21, 2008 11:16 pm
Forum: General Discussion
Topic: getting annoyed!
Replies: 8
Views: 5821

Re: getting annoyed!

OUCH! We try to respond to emails as fast as we can but we're not perfect. To give you some idea of what we deal with: today I shut off my main computer at 8:15AM and turned it back on at 3:08PM. In that time period I received 78 emails. We will be glad to send you a replacement part. Please email m...
by Velocomp
Fri May 16, 2008 10:32 am
Forum: General Discussion
Topic: Battery Voltage not Correct
Replies: 11
Views: 6560

Re: Battery Voltage not Correct

It has ALWAYS been the case that battery voltage drops rapidly from the "new" state of 3V. In tests we did last year battery voltage dropped from 300 to about 280 after 15 minutes, then held stable for many many hours thereafter (at spring/summer temperatures).

All is well...
by Velocomp
Thu May 15, 2008 9:23 am
Forum: General Discussion
Topic: Hole on the Underside of iBike
Replies: 6
Views: 4934

Re: Hole on the Underside of iBike

As usual Travis is correct :-) This is a small hole through which the ambient air pressure is measured. The shape of the hole (or size) is not terribly important. It is covered on the other side to prevent moisture from entering. We have yet to have a single hole become blocked so don't worry if its...
by Velocomp
Wed May 14, 2008 9:21 am
Forum: General Discussion
Topic: Replacement HR Strap
Replies: 4
Views: 3710

Re: Replacement HR Strap

If your iBike strap is defective we'll replace it under warranty.
by Velocomp
Tue May 13, 2008 8:23 pm
Forum: Frequently Asked Questions
Topic: Multi-sport use
Replies: 9
Views: 6257

Re: Multi-sport use

Suunto uses a proprietary version of ANT (so does PowerTap) so their stuff isn't ANT+Sport compatible.
by Velocomp
Mon May 12, 2008 10:24 am
Forum: Wireless Troubleshooting
Topic: WLS FAIL DURING RIDES
Replies: 9
Views: 8288

WLS FAIL DURING RIDES

We've had a few cyclists report that they get unexpected WLS FAIL messages during their rides. When this happens the natural temptation is to start replacing batteries, do new pairings, etc. DON'T DO THIS!!! The problem is simple: most likely your sensors have gone to sleep because the bike has been...
by Velocomp
Sun May 11, 2008 7:28 pm
Forum: Wireless Troubleshooting
Topic: Cannot Pair with Garmin Strap
Replies: 15
Views: 12427

Re: Cannot Pair with Garmin Strap

Marc: Your reply is helpful. The first time you paired your HR strap to your Garmin the HR strap sent its wireless ID to the 705. Any subsequent "rescan" simply awakens the 705 and instructs it to look for the previously determined ID. Since your iAero doesn't know the wireless ID of the s...
by Velocomp
Sun May 11, 2008 1:17 pm
Forum: Wireless Troubleshooting
Topic: Cannot Pair with Garmin Strap
Replies: 15
Views: 12427

Re: Cannot Pair with Garmin Strap

Marc: Garmin makes their own combined speed/cadence sensor. As you know their combined speed/cadence sensor includes a "reset" button that eliminates the need for battery removal and reversal (the reset button initiates the internal change necessary to transmit the pairing code; for our se...
by Velocomp
Sun May 11, 2008 11:02 am
Forum: Frequently Asked Questions
Topic: Validation of Coast down and 4-mile ride data
Replies: 4
Views: 4257

Re: Validation of Coast down and 4-mile ride data

Carsten: Your rides were amazingly close. You had less than a 1% difference between aero and frictional drag between the two rides. The primary difference was due to a difference in riding tilt, which is indicative of a possibly different weight distribution on your bike (i.e. how you sat on the bik...
by Velocomp
Sun May 11, 2008 10:54 am
Forum: General Discussion
Topic: Crazy Power Reading
Replies: 16
Views: 9983

Re: Crazy Power Reading

Lorraine:

Please contact me at jhamann@velocomp.com and include a ride file with your email. Your iAero should not be having any of the problems you're reporting.

If you don't know how to attach files call me at 406 682 4988 and I will help you.
by Velocomp
Sun May 11, 2008 10:40 am
Forum: Trainers and Rollers
Topic: Compatible Trainers Update
Replies: 60
Views: 172227

Re: Compatible Trainers Update

My strong guess is that one of the 81 trainers we have listed would be close to yours. What I would do is use your iBike outdoors to get a perceived level of workout, then experiment with a few curves to pick one that is close to yours. The fact is that most trainers are pretty close to each other i...
by Velocomp
Sat May 10, 2008 6:52 pm
Forum: Wireless Troubleshooting
Topic: Cannot Pair with Garmin Strap
Replies: 15
Views: 12427

Re: Cannot Pair with Garmin Strap

We are captive to the pairing protocols that have been created by the ANT+Sport manufacturer (Garmin subsidiary Dynastream). I fully agree that the pairing procedure could be much more user-friendly, but creating that better procedure is something that Dynastream must do. Garmin has much more influe...
by Velocomp
Thu May 08, 2008 12:48 pm
Forum: General Discussion
Topic: SRM with iBike Aero
Replies: 4
Views: 4041

Re: SRM with iBike Aero

We'll have SRM/iAero firmware next week.

As Fernando points out, the reason to use the iAero is both so you can see your SRM data (!) and because the iAero works in tandem with the SRM to provide aerodynamic and power information.
by Velocomp
Tue May 06, 2008 8:13 am
Forum: General Discussion
Topic: Variables For Setup iBike Aero
Replies: 6
Views: 5132

Re: Variables For Setup iBike Aero

Make sure to perform the wind offset calibration prior to your ride, after letting your iBike adjust to outdoor temperature. Also, if you did your coast down calibrations prior to performing the wind offset that could be a problem too. If neither of these work then please send me a ride file at jham...
by Velocomp
Tue May 06, 2008 8:08 am
Forum: Gen III troubleshooting
Topic: Can't Download New Firmware - iBike Freezes
Replies: 3
Views: 4413

Re: Can't Download New Firmware - iBike Freezes

Do the following: 1) Download the 1.16 firmware from our website: http://www.ibikesports.com/downloads.html 2) Place the downloaded zip folder on your desktop. Double click to unzip. 3) Place the firmware file iBike116.enc on your desktop. Check the size of the file: it should be 256 KB. If the file...
by Velocomp
Sun May 04, 2008 10:37 pm
Forum: Wireless Troubleshooting
Topic: Initial pairing
Replies: 12
Views: 10215

Re: Initial pairing

Make sure your speed and cadence sensors haven't gone to sleep. Wave a magnet past them to keep them awake. If they go to sleep during the pairing process you will get the WLS FAIL message during the HR pairing though everything else is OK.
by Velocomp
Thu May 01, 2008 9:42 am
Forum: Installation/Usage Instructions and Videos
Topic: Mac versus PC
Replies: 4
Views: 5636

Re: Mac versus PC

Travis is a PC, I am a Mac (music in the background please). The two versions of iBike 2 are developed with the identical development system. When Travis finishes his cool stuff he pushes a few buttons and the development system spits out a PC version and a Mac version. I've used them both and they ...