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Issue with Ibike Pro to Computer Connection
Posted: Sun Mar 16, 2008 8:53 am
by steven_it
Hi,
Hardware installmnt on the bike for the iBike works fine.
Problem is with the connection on my computer.
The computer refuse to recognize the device.
I have followed all suggestion on User's manual regarding this problem without results.
Computer says thath an Error Code 10 is present.
I can see the Silicon Laboratories drivers for irtual com port.
Furthere the software recognize this driver, but when I try a connection, let say for Firmware release etc., I cannot get a connection.
I have finalzed all setup on the ibike excluding te Coast Down.
Pls. Im fighting with this issue from 4 days without results...
Any suggestion will be welcome
Thanks
Steven_it
Re: Issue with Ibike Pro to Computer Connection
Posted: Sun Mar 16, 2008 12:39 pm
by racerfern
Steven_it:
I have no idea but I will try to help you through it one step at a time.
Running iBike2 can you click on Device > Connect without the iBike itself attached to the head?
If yes, then the problem may be in the iBike. Try a hard reset on the iBike by removing the battery, flipping it over for a couple of seconds and then putting it in correctly.
If no, can you plug the USB connector from the head into a different USB port?
Let me know.
Re: Issue with Ibike Pro to Computer Connection
Posted: Sun Mar 16, 2008 1:47 pm
by steven_it
Hi Fernando,
thanks for your suggestions.
Yes iBike2 recognize the unit without the iBike Pro attached.
Unfortunately I ave followed the suggestion about the Hard Reset without results.
I have unsuccesfully tried also with different usb ports.
Ciao
Stefano
Re: Issue with Ibike Pro to Computer Connection
Posted: Sun Mar 16, 2008 4:32 pm
by racerfern
Sorry I can't help more. Someone from Velocomp will have to help you figure out if it is the iBike or the head. If I think of anything I will post here. Do you know another iBike user in your area? If so you could try his head unit and see if that works.
Re: Issue with Ibike Pro to Computer Connection
Posted: Sun Mar 16, 2008 11:41 pm
by Velocomp
Stefano:
I replied to you in detail earlier today. Please email me at
jhamann@velocomp.com if you still require more assistance.
Re: Issue with Ibike Pro to Computer Connection
Posted: Sun Mar 23, 2008 11:00 am
by Velocomp
FYI to everyone: it was a defective USB adapter. Sometimes these things happen...
Re: Issue with Ibike Pro to Computer Connection
Posted: Wed May 07, 2008 3:51 pm
by steven_it
OK!
After Cable change, I'm using the unit from late April very successfully.
Thanks for this wonderful product and sorry for this delayed reply.
Stefano
Italy
Re: Issue with Ibike Pro to Computer Connection
Posted: Sat Jul 12, 2008 1:36 am
by chrispy
Velocomp wrote:FYI to everyone: it was a defective USB adapter. Sometimes these things happen...
I wonder if this might be my problem.
(See
http://www.ibikeforums.com/viewtopic.php?f=4&t=352, "Mac and iAero Won't Speak to Each Other")
If it is, then I need to send Travis some sort of peace offering for causing him so much grief!
Re: Issue with Ibike Pro to Computer Connection
Posted: Sun Jul 13, 2008 8:17 pm
by dmillis
I just purchased an iBike Pro, and am trying to get it to speak with my MacOS 10.4 PowerBookPro (Intel) laptop, with no luck. My story sounds similar to Stefano's:
- Downloaded and installed latest and greatest iBike s/w (2.0.7) and Mac USB driver (cardinal-osx-V1_02_2-release)
- iBike seems to be able to communicate with the adapter: the correct com port (/dev/cu.SLAB_USBtoUART) appears when the "Device->Connect" function is called
- "Get FW" or "Get Serial Number" functions return "Unit is not responding" error.
- Tried power reset of iBike and different USB ports with no luck.
Any suggestions on how to proceed?
dm