Page 1 of 1

iBike 5.1.1 / Sic Labs 6.3.0.0 / Win 7

Posted: Mon Jul 18, 2011 11:04 pm
by jcsimko
Hi,

I have a Gen III and I have loaded the latest version of all the software. Unfortunately, no matter what I do the Device menu item is disabled. I have even tried changing the COM port. I would greatly appreciate any help that can be provided on this.

Thanks.

Re: iBike 5.1.1 / Sic Labs 6.3.0.0 / Win 7

Posted: Tue Jul 19, 2011 12:12 am
by racerfern
Which version of Win7? Starter versions usually do not work.

Re: iBike 5.1.1 / Sic Labs 6.3.0.0 / Win 7

Posted: Wed Jul 20, 2011 9:09 pm
by jcsimko
Thanks for asking. I'm running Windows 7 Home Premium.

Re: iBike 5.1.1 / Sic Labs 6.3.0.0 / Win 7

Posted: Wed Jul 20, 2011 9:31 pm
by racerfern
IIWY I would uninstall all the iBike software, SIC, etc., then download the full version and do another install. Also check for firewall issues or virus scanners that might be interrupting the process. I have Win7 64bit home premium and it's never been a problem.

Re: iBike 5.1.1 / Sic Labs 6.3.0.0 / Win 7

Posted: Thu Jul 21, 2011 12:47 pm
by travispape
jcsimko wrote:Hi,

I have a Gen III and I have loaded the latest version of all the software. Unfortunately, no matter what I do the Device menu item is disabled. I have even tried changing the COM port. I would greatly appreciate any help that can be provided on this.

Thanks.
The Device menu gets disabled if you accidentally choose the setting to simplify menus. Just uncheck the "Show Simplified Menus for iDash Only" button in preferences as shown below:
Screen Shot 2011-07-21 at 12.44.16 PM.png
Screen Shot 2011-07-21 at 12.44.16 PM.png (67.6 KiB) Viewed 5781 times