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Error message

Posted: Mon Jun 30, 2014 7:05 am
by blueraidermike
I have had to hard reset my ibike 3 times in the last week because the unit freezes...after the hard reset the first thing that comes up in an error message

15 - top
Data - Middle
Error - bottom

I have also had some funky power outputs, example riding 65 miles close to tempo but getting .31IF and low power numbers...I did re calibrate after a winter of riding on the trainer, just hasn't been right since on outdoor rides.

Any ideas?

Re: Error message

Posted: Mon Jun 30, 2014 9:01 am
by Velocomp
Return your unit to us for warranty repair. email tgore@velocomp.com for next steps

Re: Error message

Posted: Thu Jul 03, 2014 4:46 pm
by RasmusHTT
I have the same problem with my unit! Did the swedish oong course championship and the watts were 1711 and 2030 when I pushed. Did 2 cal rides got cal ride fail and now the unit doesnt turn of and when I do a hard reset I get the same message!
15
Data
Error

Re: Error message

Posted: Thu Jul 03, 2014 8:25 pm
by Velocomp
Oops. Please contact us at tgore@technicalsupport.com