Shipping Issues
Posted: Tue May 31, 2016 7:41 am
I purchased a PowerPod from the website on the 19th May.
The PowerPod was duly dispatched, but it has been showing as 'Departed' from London, Heathrow since last Sunday, with no further movement.
I have tried contacting Velocomp by email, but with no response.
I'm hoping that someone from Velocomp will look into this matter, and find out what is happening to my shipment, otherwise I will have to reluctantly ask PayPal to refund me.
Based on other comments I have read, I think you seriously need to look into using a different carrier for international orders.
The PowerPod was duly dispatched, but it has been showing as 'Departed' from London, Heathrow since last Sunday, with no further movement.
- Screen Shot 2016-05-31 at 12.17.13.png (84.54 KiB) Viewed 2386 times
I'm hoping that someone from Velocomp will look into this matter, and find out what is happening to my shipment, otherwise I will have to reluctantly ask PayPal to refund me.
Based on other comments I have read, I think you seriously need to look into using a different carrier for international orders.