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Took a Break, Now It's Dead

Posted: Fri Dec 01, 2017 1:08 pm
by dracus
I took about a month break from cycling. Now all attempts to charge, connect or use powerpod aren't working. It's completely dead. Not sure what else I can do?

Re: Took a Break, Now It's Dead

Posted: Fri Dec 01, 2017 2:02 pm
by Velocomp
email technicalsupport@velocomp.com for next steps

Re: Took a Break, Now It's Dead

Posted: Sat Dec 02, 2017 2:23 am
by dracus
I did on 11/26. So far no reply.

Re: Took a Break, Now It's Dead

Posted: Sat Dec 02, 2017 5:58 am
by Velocomp
dracus wrote:I did on 11/26. So far no reply.
Check your spam folder. Tom is extremely punctual.

tgore@velocomp.com
technicalsupport@velocomp.com