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too low watts...please check
Posted: Thu Dec 28, 2017 2:42 pm
by kdx200
hi,
i think something is wrong here. iam not in my best days and watts are low....so low? i was doing some high effort (my heart was at high intense). perhasp the wind?
take a look please
thank you
Re: too low watts...please check
Posted: Fri Dec 29, 2017 11:07 am
by Velocomp
It looks like your wind sensor is partially obstructed.
Did you ride in the rain? Is there an obstacle in front of the sensor?
Re: too low watts...please check
Posted: Fri Dec 29, 2017 4:50 pm
by kdx200
No, very hot this days here. Is there a way to clean it?
Re: too low watts...please check
Posted: Fri Dec 29, 2017 5:57 pm
by Velocomp
You can rinse the wind port under a faucet. Blow it out afterwards to remove any residual moisture.
Re: too low watts...please check
Posted: Sat Dec 30, 2017 12:24 pm
by kdx200
did the "clean" process.
new ride and file. it was a semi windy day (and hot)
sometimes i was doing FULL effort and too low watts.... and impossible to maintain 200w zone even with 155-160+ bpm....
maybe i must do a new cal ride? or is it ok?
thank you!
Re: too low watts...please check
Posted: Sat Dec 30, 2017 2:14 pm
by Velocomp
Your wind sensor is not responding properly. Please email
technicalsupport@velocomp.com for next steps.
Re: too low watts...please check
Posted: Sat Dec 30, 2017 5:22 pm
by kdx200
ok, message sent referring this post.
thank you
Re: too low watts...please check
Posted: Tue Jan 09, 2018 9:24 am
by kdx200
hi!
ive been waiting for a response since decemebr 30. no email response for my 2 emails. (spam folder checked)
thank you.
Re: too low watts...please check
Posted: Tue Jan 09, 2018 9:49 am
by Velocomp
kdx200 wrote:hi!
ive been waiting for a response since decemebr 30. no email response for my 2 emails. (spam folder checked)
thank you.
Hmm...please email
tgore@velocomp.com, with copy to
jhamann@velocomp.com
You should expect a response within 24 hours.