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calibration

Posted: Wed Mar 14, 2018 8:03 am
by paulomarques83
well, I made the calibration according to the manual, however whenever there is a descent, decrease of the elevation, the power drops to zero, even pedaling. analyzing the gravico, it is noted the same. I would like some help to know how to proceed with another calibration.

Re: calibration

Posted: Wed Mar 14, 2018 4:55 pm
by Velocomp
Your PowerPod requires a special firmware update, in order to correct the operation of its wind sensor. Please email technicalsupport@velocomp.com for next steps, and reference this forum posting.

Re: calibration

Posted: Sat Mar 17, 2018 4:16 pm
by kiaera
I have the same issue, I tried to calibrate the powerpod several times, always is stuck in yellow led. After this frustrating experience I tried the better accuracy, but I have a lot of power drops during the ride, Im a little bit disappointed.
Please analyze my rides, and check if I need the same firmware as suggested to paulomarques83

Re: calibration

Posted: Sat Mar 17, 2018 5:31 pm
by Velocomp
kiaera wrote:I have the same issue, I tried to calibrate the powerpod several times, always is stuck in yellow led.

Something else is going on with your PP. Please email technicalsupport@velocomp.com for next steps

Re: calibration

Posted: Sun Mar 18, 2018 3:55 pm
by paulomarques83
I sent an email to the support but there was no response.

Re: calibration

Posted: Mon Mar 19, 2018 10:49 am
by kiaera
Same here, I send 3 emails to technicalsupport@velocomp.com

Re: calibration

Posted: Mon Mar 19, 2018 10:59 am
by Velocomp
Please check your spam folders. Tom is sending emails promptly to everyone; he sent 3 emails to paulomarques83

Re: calibration

Posted: Mon Mar 19, 2018 12:24 pm
by kiaera
You are right, all emails were stuck on my spam folder, sorry about my complain.
I will try to do the procedure

Re: calibration

Posted: Wed Mar 21, 2018 2:09 pm
by paulomarques83
Velocomp wrote:Please check your spam folders. Tom is sending emails promptly to everyone; he sent 3 emails to paulomarques83

the email was on spam folder. I made the update. let's see what's going to happen.

Re: calibration

Posted: Sat Mar 24, 2018 5:44 pm
by kiaera
All procedures sent by Tom was made with success, the calibration ride was occur as expected and now I have a NASA POWERMETER in my bike.

Attached my Calibration Ride and a quick ride just to test it.

Could you please gently check my calibration ?

Re: calibration

Posted: Sat Mar 24, 2018 6:48 pm
by Velocomp
Looks GREAT!

Re: calibration

Posted: Sun Mar 25, 2018 11:44 am
by kiaera
Good to know that my calibrations was a success !
Please take a look at this 34K ride, I had huge power spikes. How can I prevent this kind of power peaks

Re: calibration

Posted: Sun Mar 25, 2018 4:49 pm
by Velocomp
You were fine except for the first 8 minutes of your ride, where PP recalibrated itself.

Make sure you reattach your PP in EXACTLY the same position and you will have minimal issues at the beginning, too.

Re: calibration

Posted: Mon Mar 26, 2018 4:16 pm
by kiaera
Amazing!!, the powerpod is the fine art in tech!
Thanks for the great support