Page 1 of 1

PowerPod bricked during delete of rides

Posted: Mon Oct 29, 2018 1:45 pm
by madsnm
Hi,

Recently I updated to latest firmware and yesterday I wanted to change bike profile (shifting to winter bike), before changing the profile I decided to delete the stores rides on the PowerPod.

During the delete operation the PowerPod without warning stopped responding - no status light and I can't reset the device.

The unit is 14 months old - any clues to how get the PowerPod back to life?

Best regards,
Mads

Re: PowerPod bricked during delete of rides

Posted: Tue Oct 30, 2018 7:00 am
by Velocomp
Please email technicalsupport@velocomp.com for next steps