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No PowerStroke today

Posted: Fri Aug 04, 2023 4:58 pm
by lorduintah
The file from 8-04 is not showing the PowerStroke result yet the file was recorded as a HiDef file - I have been recording all my rides this way. The file date 8-03 does provide the PS results.

I get a dialog that tells me to go to iBike to learn about this feature.

I check the device keys and PS is there for this device.

Seems like something has been corrupted.


Tom

Re: No PowerStroke today

Posted: Fri Aug 04, 2023 6:37 pm
by Velocomp
Cadence data is missing from your 8/4 file; this is why you have no PS information.

I don't know why your cadence data is missing, but I suggest a battery replacement for your cadence sensor, and a hard reset for your unit.

Re: No PowerStroke today

Posted: Fri Aug 04, 2023 7:33 pm
by lorduintah
Yep - saw that a few minutes after I posted this. I recently replaced the battery - but will do that again.

Will then replace the critical values on the new profile to get back to the good set that I have had.

Tom

Re: No PowerStroke today

Posted: Mon Oct 02, 2023 4:25 pm
by Speedyg
I am also getting no power stroke data despite having upgraded PP to Powerstroke.

Here's the data from Unlock status:
Screen Shot 2023-10-02 at 4.19.30 PM.png
Screen Shot 2023-10-02 at 4.19.30 PM.png (20.01 KiB) Viewed 5159 times
And here's today's ride file (after doing the PStroke unlock last night
Velocomp_10_02_2023_1520_13_Miles.ibr
(146.04 KiB) Downloaded 149 times
What's my best course of action to get Stroke working.

I had it once but downgraded the unit because it was filling memory too quickly. Now would like to use it again.

Best,

Jim

Re: No PowerStroke today

Posted: Mon Oct 02, 2023 9:51 pm
by Velocomp
Speedyg wrote: Mon Oct 02, 2023 4:25 pm I am also getting no power stroke data despite having upgraded PP to Powerstroke.

Here's the data from Unlock status:
Screen Shot 2023-10-02 at 4.19.30 PM.png
And here's today's ride file (after doing the PStroke unlock last night
Velocomp_10_02_2023_1520_13_Miles.ibr

What's my best course of action to get Stroke working.

I had it once but downgraded the unit because it was filling memory too quickly. Now would like to use it again.

Best,

Jim
It sounds like PS may have been turned off.

Go to Device/Setup/Set Sample rate:
Screen Shot 2023-10-02 at 9.48.25 PM.png
Screen Shot 2023-10-02 at 9.48.25 PM.png (243.47 KiB) Viewed 5146 times
Make sure PS is checked.
Screen Shot 2023-10-02 at 9.48.11 PM.png
Screen Shot 2023-10-02 at 9.48.11 PM.png (47.33 KiB) Viewed 5146 times
If not check the PowerStroke box, then things should work afterwards.

Re: No PowerStroke today

Posted: Mon Oct 02, 2023 10:18 pm
by Speedyg
Thanks so much. Will try next ride.

Jim