Android problems

[optiplus]

Hi,

I have problems with this software, I have try 4 diferentes phones and 2 tablets all with android, I can pair the PP but I can´t do anything because the software crash in all devices, and my bluetooth don´t say that is connet with PP, only pair but don´t change the symbol to connected

Where is the problem??? can someone help me

https://goo.gl/photos/uNHCgf6s2zTMrNhP9

Regards

[optiplus]

Hi,

Am I the only one using this application? Does not anyone else here use it?

[Velocomp]

Android is a new world for us.

What phone are you using? What version of Android?

[optiplus]

Hi,

This is the devices and Android versions

1- https://goo.gl/photos/LoeZ2kpDrNVCLFyD6

2 - https://goo.gl/photos/gemMBUaPqVjfMNL78

3 - https://goo.gl/photos/Uj1ayMtQyYo2U1NK6

Regards

[BBQcyclist]

Android is a new world for us.

Interesting, coment bc Android users may outnumber Iphone users of PP...
http://bgr.com/2017/07/19/android-vs-io ... e-2017-q2/

http://www.telegraph.co.uk/technology/2 ... apple-shr/

[Velocomp]

Powerhouse was originally developed as an iOS app. The android port is not simple, and the many variants of android are not easy to manage.

[optiplus]

Hi,

Of course nothing is easy, the question is why Velocomp do not use beta testers, as do other companies. For example I could be one of them, I'm in Europe where Android completely crushes IOS, and because of my work could test the application on a series of devices with several versions of Android, could for example contribute to translate the application to Portuguese / Brazil.
But I did not have to pay $ 49.99 for the POWERPOD BLE UPGRADE KEY, and now I have an application that does nothing.
But in my case I had to pay $ 49.99 for the POWERPOD BLE UPGRADE KEY, and now I have an application that does nothing, and without my money.
or is wrong in my review?

regards

[Velocomp]

Do you honestly think that we did not test this app?

We had at least 8 different testers, running different versions of Android on different phones.

I have forwarded your email to our developer, with your links.

You are most certainly welcome to test the app on all of your phones! Please send your information to jhamann@velocomp.com

[optiplus]

Hi,

"Do you honestly think that we did not test this app?"
Yes I think, because I try APP with alot of smartphones and Tablets with various versions of Androd and no lucky, the APP don´t work

What kind of information should I send? Maybe it's better for you to send what you need "joaosamora@gmail.com"

Regards

[Velocomp]

We have found the problem.

On Android devices where commas are used in entering data, for example a bike weight of 12.25 kg, if the phone is set so that the decimal point is entered as a comma, 12,25 kg, then the app will crash.

We are creating now a new version of the app that will not allow a comma to be entered. The app should be updated soon.

[optiplus]

Hi,

John sorry to have to say,
But they are far from the real problem, because after install the app I can not do anything, nor select, because everything I do will give error, crash the app.

Regards

Ps: I reply to your email with a video

[Velocomp]

I just sent you another beta app.

Make sure you uninstall your Powerhouse app from your phone before installing the beta.