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Powerpod v5 does not connect to my ANT+ speed sensor

Posted: Fri Mar 31, 2023 4:01 am
by MarcovdSteijle
I received my Powerpod v5 powermeter yesterday and tried to set it up.
Following the instructions, I tried to pair the device with my Garmin ANT+ speed sensor.
The light flashes yellow for about 3 to 4 minutes and then turns off.

My speed sensor is working, I do see speed on my computer (a Hammerhead Karoo 2) when I spim my wheel, so the battery of the sensor isn’t dead or so. I hold the Powerpod as close to the speed sensor as possible during the pairing process.

In my Karoo 2 the Powerpod does show up as device to connect.

Any help is appreciated ;)

Re: Powerpod v5 does not connect to my ANT+ speed sensor

Posted: Fri Mar 31, 2023 6:00 am
by Velocomp
Please email technicalsupport@velocomp.com for next steps

Re: Powerpod v5 does not connect to my ANT+ speed sensor

Posted: Fri Mar 31, 2023 7:22 am
by MarcovdSteijle
I did send an email to technicalsupport@velocomp.com yesterday as well :)

Re: Powerpod v5 does not connect to my ANT+ speed sensor

Posted: Fri Mar 31, 2023 4:31 pm
by Velocomp
MarcovdSteijle wrote: Fri Mar 31, 2023 7:22 am I did send an email to technicalsupport@velocomp.com yesterday as well :)
You should receive an immediate response from Tom...