Page 1 of 1

Can't download ride data

Posted: Sat Mar 21, 2009 2:42 pm
by altsbass
I'm having a weird issue with my iAero. Everything installs fine and the unit is recognized (I can download fw and reg code), but when I attempt to download ride data the ride list in iBike 3 (Windows) won't pull in any of the rides.

Also, when I attempt to reset time or units form iBike 3, it throws a comm port error.

Has anyone seen this type of behavior?

Re: Can't download ride data

Posted: Sun Mar 22, 2009 6:17 am
by Velocomp
Please contact Aaron Timmer of our tech support group at atimmer@velocomp.com He will help you.

Re: Can't download ride data

Posted: Thu Sep 10, 2009 11:41 am
by wgc3rd
altsbass -

I have this issue also. Everything was fine Tuesday, then this today. What was the result?