Newbie Rant
Posted: Sun Jun 29, 2008 8:25 am
Sorry everyone. And thanks in advance for letting me rant.
Now, this isn't against Velocomp, they have been great. Nor is it really about the iAero exactly. Just my overall frustration.
So from the beginning.
I got my iAero like 1.5 weeks or so ago. It took me a couple days to get everything setup, at which point I couldn't get anything paired. After some great troubleshooting on the forums here I contacted velocomp, who promptly told me a new mount was on the way (shipped out on saturday no less, great service). So I was extra excited when the package arrived on monday, only for my hopes to be dasked. A USB cable was sent accidentally (I had contacted John earlier about a USB driver issue she probably misunderstood).
So I contacted John, who promptly sent out a new wireless mount that day (again great service). I got the new mount on wednesday and it worked perfectly. YAY
So yesterday was to be the big day. I was going to get my CD and 4 mile ride done and get this thing set so I can start using it.
Of course as I went outside yesterday, out of nowhere the wind had picked up (it had been nice and calm earlier). So that didn't help. I figured I would try anyhow. I did 4-5 CD's and they "seemed" ok based off of the "did I get a good coastdown" setion of the tips. I had a bunch of issues finding a good stretch to do these on so that was annoying.
So off to the ride. I started riding down the road. After a mile or so I didn't see anything on the "trip" section of the ibike, so I thought "crap, did I need to press start? I don't remember from the manual". I am used to hitting start with my Garmin edge. So I started hitting buttons to see if I could get a mileage readout to verify the ride was working. Instead i got a "subtrip" message. Subtrip!!??? I didn't want that. I figured out how to stop the subtrip, so I figured I would do another trip reset and try again. Same stuff.
At this point I said F**K it. It was 95deg. I was hot and frustrated. So I just rode. I had to ride to meet the family at a friends house anyhow. So I did my ride, got off the bike at their house, and jumped in their pool.
So basically I am over a month from when the iAero was ordered and still don't really have it working. I am sure I am not the only one with a rocky start (the UI does have a learning curve) and I really wish I had printed the calibration part of the manual.
Oh well. I will try again today.
-D
Now, this isn't against Velocomp, they have been great. Nor is it really about the iAero exactly. Just my overall frustration.
So from the beginning.
I got my iAero like 1.5 weeks or so ago. It took me a couple days to get everything setup, at which point I couldn't get anything paired. After some great troubleshooting on the forums here I contacted velocomp, who promptly told me a new mount was on the way (shipped out on saturday no less, great service). So I was extra excited when the package arrived on monday, only for my hopes to be dasked. A USB cable was sent accidentally (I had contacted John earlier about a USB driver issue she probably misunderstood).
So I contacted John, who promptly sent out a new wireless mount that day (again great service). I got the new mount on wednesday and it worked perfectly. YAY
So yesterday was to be the big day. I was going to get my CD and 4 mile ride done and get this thing set so I can start using it.
Of course as I went outside yesterday, out of nowhere the wind had picked up (it had been nice and calm earlier). So that didn't help. I figured I would try anyhow. I did 4-5 CD's and they "seemed" ok based off of the "did I get a good coastdown" setion of the tips. I had a bunch of issues finding a good stretch to do these on so that was annoying.
So off to the ride. I started riding down the road. After a mile or so I didn't see anything on the "trip" section of the ibike, so I thought "crap, did I need to press start? I don't remember from the manual". I am used to hitting start with my Garmin edge. So I started hitting buttons to see if I could get a mileage readout to verify the ride was working. Instead i got a "subtrip" message. Subtrip!!??? I didn't want that. I figured out how to stop the subtrip, so I figured I would do another trip reset and try again. Same stuff.
At this point I said F**K it. It was 95deg. I was hot and frustrated. So I just rode. I had to ride to meet the family at a friends house anyhow. So I did my ride, got off the bike at their house, and jumped in their pool.
So basically I am over a month from when the iAero was ordered and still don't really have it working. I am sure I am not the only one with a rocky start (the UI does have a learning curve) and I really wish I had printed the calibration part of the manual.
Oh well. I will try again today.
-D