Water Getting In the Screen

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mddn605
Posts: 4
Joined: Mon Mar 09, 2009 9:11 pm

Water Getting In the Screen

Post by mddn605 »

Does anyone else have a problem with water getting inside the ibike screen while riding in the rain? Every time I ride in the rain my screen fills up with water and I can not see anything! Very frustrating. Is it supposed to do this?
Velocomp
Velocomp CEO
Posts: 7995
Joined: Fri Jan 11, 2008 8:43 am

Re: Water Getting In the Screen

Post by Velocomp »

This should not happen. Please return your unit to us and we will repair it without charge under warranty. Send it to

Velocomp
4931 N Dixie Highway
Boca Raton, FL 33431
John Hamann
mddn605
Posts: 4
Joined: Mon Mar 09, 2009 9:11 pm

Re: Water Getting In the Screen

Post by mddn605 »

ok, what kind if information do I need to include with the unit? How long will it take to repair?
Velocomp
Velocomp CEO
Posts: 7995
Joined: Fri Jan 11, 2008 8:43 am

Re: Water Getting In the Screen

Post by Velocomp »

Please send us your iBike for repair.

We will fix it and return it the day we receive it.

Please send it to:

Velocomp
4931 N Dixie Highway
Boca Raton, FL 33431

Please be sure to include your return shipping address and a description of the problems.
John Hamann
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