Powerpod broken
Posted: Thu Mar 09, 2017 3:43 pm
On February 17th I sent a defective powerpod to the suport center. On February 19th I sent an email with attached the purchase invoice (which I forgot to include in the package).
On March 3 I sent another email requesting confirmation about the receipt of the package and the invoice (which I attached again).
As I do not receive any response to these emails or to others that I sent to the technical support before sending the package, I ask from here to be informed of the status of this case.
The emails were sent to:
Technicalsupport@velocomp.com
And
Jhamann@velocomp.com
This is the post where I talk abotu the problem, and you tell me to send the powerpot to the technical support:
http://www.ibikeforum.com/viewtopic.php?f=93&t=3831
Thanks!
On March 3 I sent another email requesting confirmation about the receipt of the package and the invoice (which I attached again).
As I do not receive any response to these emails or to others that I sent to the technical support before sending the package, I ask from here to be informed of the status of this case.
The emails were sent to:
Technicalsupport@velocomp.com
And
Jhamann@velocomp.com
This is the post where I talk abotu the problem, and you tell me to send the powerpot to the technical support:
http://www.ibikeforum.com/viewtopic.php?f=93&t=3831
Thanks!