How to get Firmware Version 10

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quantus
Posts: 9
Joined: Sun Jan 27, 2019 6:55 am

How to get Firmware Version 10

Post by quantus »

Hi,
How can I get Firmware V10 for my Aeropod? The Firmware Update in Isaac Software is not working anymore.
Thx
Velocomp
Velocomp CEO
Posts: 7963
Joined: Fri Jan 11, 2008 8:43 am

Re: How to get Firmware Version 10

Post by Velocomp »

quantus wrote: Sat Jul 19, 2025 5:39 am Hi,
How can I get Firmware V10 for my Aeropod? The Firmware Update in Isaac Software is not working anymore.
Thx
I saw your email to tech support. You have an old PP, manufactured in 2016. This model used a different microprocessor, and unfortunately it is incompatible with the latest versions of firmware. You might want to consider trading it in...the latest models are compatible with all our firmware updates, and will be equipped for full wireless communication features, coming soon.
John Hamann
quantus
Posts: 9
Joined: Sun Jan 27, 2019 6:55 am

Re: How to get Firmware Version 10

Post by quantus »

Thank You for info.

Nevertheless update was succesfull today by Auto Download via VA. I bought a 2nd Aeropod in 2020 or so 👍.
Velocomp
Velocomp CEO
Posts: 7963
Joined: Fri Jan 11, 2008 8:43 am

Re: How to get Firmware Version 10

Post by Velocomp »

quantus wrote: Sun Jul 20, 2025 12:08 pm Thank You for info.

Nevertheless update was succesfull today by Auto Download via VA. I bought a 2nd Aeropod in 2020 or so 👍.
I just checked and I was wrong; your unit was manufactured in 2018, so it does have the new microprocessor, and that means you can upgrade.

It sounds like you did get the FW update working! :-)
John Hamann
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