Battery Life

[RoadCycleNut]

Had my PowerPod now for two months and overall impressed with its performance except for the battery. I generally ride 3-4 times a week and unless I charge it minimum twice weekly I only get about 6-7 hours ride time before it dies mid ride on my third outing. Is that the same for everyone?

[Velocomp]

This sounds low. Are you charging it fully (flashing red light goes out)?

[RoadCycleNut]

I am indeed

[Velocomp]

Please email technicalsupport@velocomp.com for next steps.

[RoadCycleNut]

I did 9th June, no response so posted on here.

[Velocomp]

Please check your spam folder. Tom is normally extremely punctual.

[RoadCycleNut]

You're quite right...Toms reply is in my spam folder, replied on the 9th. Will follow his instruction and see what happens

[Nomoreheroes]

Interested to know what the instructions were after my PP died mid 3rd ride after approx 7-8 hours use.

Thanks

[Velocomp]

I don't necessarily see anything wrong.

You need to make sure your unit is fully charged (instructions say this). The battery does drain a bit between rides (the device is asleep but not dead!).

Please charge battery fully (flashing red light goes out after fully charged).

I think you will be OK.