Velocom app and fimrware nightmare

[alecs123]

I the past I used Isaac with no issue, then my company blocked all applications that were not authorized by the company (the only Windows computer I had was the company's). Fastforward to this day. Got a new windows machine unblocked, so downloaded the Velocomp Aero app, installed the dirver, initially seemed all was working, got a message that new firmware was available, so clicked upload.
Then it's been around 4 hours of a nonstop loop trying to load the FW... there were a few times that I didn't get the loop of uploading firmware
Then, looking into the details of the powerpod, this is what it shows

https://photos.google.com/photo/AF1QipO ... v0Aig33PWk


Then it would start again, trying to write the firmware into the PP
Thanks

[alecs123]

The link to the screenshot is not working...
I can send the file if needed
Thanks

I'VE TESTED AND IF YOU COPY THE LINK AND OPEN IN NEW TAB IT WILL WORK

[Velocomp]

The link to the screenshot is not working...
I can send the file if needed
Thanks

I'VE TESTED AND IF YOU COPY THE LINK AND OPEN IN NEW TAB IT WILL WORK

This is what the link posted shows...

[alecs123]

VELOCOMP.jpg (21.19 KiB) Viewed 196 times

Where can I send the picture, basically, it shows the serial number and firmware number screen but empty...
Don't know where to post the pic so it would load into the forum

Found a way to upload!!

[Velocomp]

VELOCOMP.jpg

Where can I send the picture, basically, it shows the serial number and firmware number screen but empty...
Don't know where to post the pic so it would load into the forum

Found a way to upload!!

Please email technicalsupport@velocomp.com for next steps